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IT Service Engineer

  • Location:

    Dublin City Centre

  • Contact email:

    Racheldevlin@sigmar.ie

  • Sector:

    IT

  • Contact phone:

    +353212359145

  • Job type:

    Full Time

  • Job ref:

    RDeGDITSE

  • Salary:

    €35,000 - 42,000

  • Published:

    30 days ago

  • Contact email:

    Racheldevlin@sigmar.ie

  • Consultant:

    Rachel Devlin

Job description

IT Service Engineer - Dublin - Permanent - €42,000 

About your new employer:

  • Established in 1970's 
  • Irish owned electrical goods company
  • Over 8000 employees

What you will be doing:

  • You will provide support of multi-user operations systems, hardware, and software tools, including installation, configuration and maintenance
  • You will act as the local point of contact for clients with IT or product related problems (responding to calls, emails, tickets)
  • You will ensure all tickets are dealt with promptly, through to completion, adhering to SLA’s
  • You will complete all new user setups
  • You will diagnose, document and/or resolve issues by providing the appropriate resolution or following the escalation procedure
  • You will translate customer information into valuable and usable knowledge documentation

*Note: For this role, you will need to be able to travel between 2 sites when needed (Swords and Dunleer)

What you will need:

  • Previous experience working in a Desktop/IT Support role 
  • Strong Active Directory experience 
  • Experience with Hyper-V, VMware, Exchange and Office 365
  • Anti-Virus administration experience 
  • Previous exposure to Polycom Video conference equipment 
  • Excellent communication skills 

What's on offer: 

  • Full-time, Permanent position 
  • Salary up to €42,000
  • 25 days annual leave 

Why Apply Through Sigmar?

  • We’ll help manage your job hunt, strengthen your interview skills and tidy up your CV
  • We’ll provide you with an overview of the jobs market within your industry and help you tailor your jobs search
  • Gain access to exclusive roles that are not advertised elsewhere

Click "Apply now" or contact Rachel on racheldevlin@sigmar.ie / 021-2359145 for more information

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