Mortgage Resolutions Executive

  • Location:

    Dublin South

  • Contact email:

  • Sector:

    Financial Services

  • Contact phone:


  • Job type:

    Full Time

  • Job ref:


  • Salary:


  • Published:

    4 days ago

  • Contact email:

Job description

My client, a mortgage specialist provider is seeking a Mortgage Resolutions Executive. This is a permanent position based in Dublin.

Primarily you will work closely with mortgage arrears customers in identifying and implementing appropriate solutions on arrears cases.

Key Responsibilities

  • Contacting arrears customers directly to discuss long-term solutions
  • Monitoring Alternative Repayment Arrangements
  • Maintaining excellent relationships with third parties, including MABS, Solicitors and customers’ debt mediators. 
  • Dedicated case management to include the monitoring of ongoing customer contact and follow-up of cases.
  • Ad hoc duties such as general administration on customer accounts, and internal projects.

Requirements of the role:

  • Minimum 2 years within an ASU environment.
  • Experience with loans arrears/commercial lending is also acceptable. 
  • APA (Loans) qualification is required.
  • Excellent customer relationship

If you are interested in this role, please forward your CV today to Genevieve at



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