Customer Service Representative

Job description

Customer Service Representative

Are you a customer service superstar?

Our South Dublin based organisation is looking for a Customer Service Representative on a fixed term contract.

As a customer service representative, your duties will include:

  • Responding to customer queries via phone, email, and chat services
  • Assisting with general queries relating to processes and products
  • Resolving any complaints within a timely manner
  • Investigating issues customers may be experiencing and providing a resolution
  • Ensuring all customer data is up to date, processed, and reviewed
  • Providing a high level of customer service to ensure optimum satisfaction from both customer and client

The perfect candidate has:

  • Exceptional customer service skills
  • A background working within a customer service / call centre role
  • Strong administration and organisational skills
  • Excellent initiative, drive, and interpersonal skills
  • IT skills – proficient in MS, Excel – essential
  • Background / education in IT infrastructure – hardware, software, networking - desirable

Location: Dublin 12

Salary: €28,000

If this sounds like your next job, please send your CV to Sinead at , or call (01) 4744671 to learn more about this opportunity.

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.