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Knowledge Management Analyst

  • Location:

    Dublin City Centre

  • Contact email:

    Racheldevlin@sigmar.ie

  • Sector:

    IT

  • Contact phone:

    +353212359145

  • Job type:

    Full Time

  • Job ref:

    RDeWHKMA

  • Salary:

    €40,000 - 55,000

  • Published:

    16 days ago

  • Contact email:

    Racheldevlin@sigmar.ie

  • Consultant:

    Rachel Devlin

Job description

Knowledge Management Analyst - Dublin - Permanent - €40-55,000

My client is a SaaS company based in Dublin who are looking for a Knowledge Management Analyst to join their team

What you will be doing: 

  • Management of knowledge materials life-cycle, includes end-user and Client facing material (creation, curation, archiving)
  • Oversee Review & Maintenance of the knowledgebase (creation, curation, archiving) 
  • Work with both end-user, client and 3rd party facing teams to encourage and develop their proactive involvement in the creation and update of knowledge articles 
  • Stay up to date with Knowledge management best practice 

What you will need: 

  • 4+ years’ experience working with knowledge management systems and leading knowledge development projects 
  • Excellent written and spoken English 
  • Experience in an SaaS environment is desirable 
  • ITIL foundation certification
  • High standard of customer service

What's on offer: 

  • €40-55,000 depending on experience 
  • Remote/Hybrid options available 
  • Permanent contract
  • Great benefits including: 25 days annual leave, dental cover, health insurance and pension.

Why Apply Through Sigmar?

  • We’ll help manage your job hunt, strengthen your interview skills and tidy up your CV
  • We’ll provide you with an overview of the jobs market within your industry and help you tailor your jobs search
  • Gain access to exclusive roles that are not advertised elsewhere

Click "Apply now" or contact Rachel on racheldevlin@sigmar.ie / 021-2359145 for more information 

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