Project Manager

Job description

Here is your chance to join an American technology leader on a 12 months contract! Fantastic opportunity to be heavily involved in some exciting projects and work for a company that goes above and beyond in the wellbeing space!

Job Responsibilities:


* Developing workforce management framework to monitor workforce efficiency and implement solutions to improve metrics

* Identifying business requirements for capacity planning and developing framework to drive operational improvements 

* Leveraging analytics and being an expert in end-to-end management of workflows to ensure that human review resources are utilized in the most impactful way

* Identifying best practices for BCP structure and documentation across Global Operations and support in developing overall framework

* Creating, driving and maintaining standard operating procedures (e.g. Incident reporting and Bug protocols)

* Focusing on continuous improvement of processes and core projects through automation and process enhancement.

* Playing a key role in implementing strategic and operational initiatives, collaborating closely with leadership and cross-functional partners

* Driving operational excellence with Internal teams and cross functional partners and ensure the smooth running of weekly, monthly and quarterly business rhythms


Job requirements: 


* 3+ Years of experience in Partner manager, Capacity planning and Operational efficiencies.

* Experience managing multiple projects concurrently through to implementation in an operational environment

* Experience working with internal/external stakeholders in multiple geographic regions

* Experience communicating to a variety of audiences

* Analytical, problem-solving, negotiation and organizational experience

* Experience prioritizing and managing multiple projects simultaneously in a fast-paced environment with minimal guidance


For a confidential discussion on this or any other current job opportunity please contact Marcel Skolimowski on 021 4847 138 / marcel at


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