Job Title: German Speaking Games Advisor
Location: Galway - all employees are working from home due to Covid. When it is safe to do so, it is expected that employees
will return to the office in Galway on a tiered basis.
Reporting into: You will work in a team of 10 German speakers, reporting into a German speaking Team Leader.
Company benefits: Gaming credits and merchandise (including free gaming console), generous employee discounts, 25 days annual leave,
fitness reimbursements, on-site canteen, paid maternity and paternity leave, caregiver leave, healthcover for you and your
dependants, dental cover, pension and stock purchase scheme, accident insurance, tax saver commuter ticket, cycle to work scheme.
About the company:
This gaming company with an office in Galway encourages creativity, learning, passion and team-work and like it when
employees look out for each other and feel comfortable enough to speak up when they have ideas.
You don't need to have prior experience in gaming to look after this company's customers! A 6 week training period will teach
you everything you need to know about this amazing industry. What you do need is fluency in German, a passion for helping people
and demonstrated experience of being a team player.... whether that's in college, work or sport.
Job responsibilities of the German Speaking Games Advisor include:
Helping gamers with their queries via phone-call, e-mail or chat. Full training will be given on the types of query that come in and
no new employee is ever thrown into the deep end!Common issues that come up might be billing issues or technical isses (with a PCC, Mac or Mobile device).
For a more detailed job description (with no commitment to apply) please feel free to contact Louisa Poinboeuf at firstname.lastname@example.org or 091 455 308.
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