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Helpdesk Support Analyst

  • Location:

    Dublin City Centre

  • Contact email:

    sean.obrien@sigmar.ie

  • Sector:

    IT

  • Contact phone:

    +35314744600

  • Job type:

    Full Time

  • Job ref:

    SOSOBhelpdesk

  • Salary:

    Negotiable

  • Published:

    11 days ago

  • Contact email:

    sean.obrien@sigmar.ie

Job description

Service Desk Team Lead - Dublin - FTC

What You Will Be Doing:

  • Managing the ticket management system
  • Managing Vendor relationships
  • Managing relationships with key business and technical representatives
  • Directing a team providing user administration

What You Need:

  • Microsoft Certified Solutions Expert (Preferable)
  • 5 years experience in a helpdesk leader role
  • Experience with ServiceNow
  • Experience working in a fast paced environment
  • Excellent communication skills

Contact Sean at sean.obrien@sigmar.ie

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