MES Support Engineer

Job description

This is a great opportunity to join a world leader in delivering digital transformation solutions to Life Sciences. You will be busy implementing System\MES recipe changes and supporting solutions.

Experience of working in a pharmaceutical API manufacturing operation is desirable.


Job Responsibilities


  • Maintaining the incident queue in Service Now and manage & resolve issues as they arise in a timely manner.
  • Initiating and implementing Change Control activities in accordance with Quality Standards and Practices
  • Investigating and troubleshooting problems which occur and determine solutions or recommendations for changes and/or improvements
  • The ability to produce high-quality, well documented configuration that is easily maintainable
  • Performing testing of new MES recipes and changes
  • Generating CSV documentation in accordance with site procedures and GMP guidelines
  • Recognise the importance of the quality control function in pharmaceutical production, the MES Support Engineer should display a high level of integrity in the performance of his/her work. 

  • The role will evolve to require Out Of Hours Support in the future


Job Requirements


  • 3+ years’ experience supporting IT applications (troubleshooting, managing incidents and change controls, design documentation, test case development, system & integration testing)
  • MES Recipe Authoring experience, 
  • Knowledge of programming and Visual Basic with experience in configuration management and deployment of developed code.
  • Strong oral and written communication skills are required

For a confidential discussion on this or any other current job opportunity please contact Marcel Skolimowski on 021 4847 138 /

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