German Client Support. Dublin. 28k

Job description

German Jobs in Dublin.  German Client Support.  Salary 28k plus Benefits.  Permanent.

Do you speak German and want to work in a fun and vibrant company located in Dublin City Centre? 

Well this company is one of the fastest growing companies in the world and they work with World Famous Media Brands.  They have offices worldwide with the Irish office located in Dublin City and they are looking for a German speaker to work with this Brand where you will support clients via email and phone.

This role is working in the Advertising Department of this famous Media Brand and you will be dealing with Clients wishing to advertise so interesting and fun!

This role will be working from home initially and then full time in the office once restrictions are lifted.  Even though it is working from home, you must be in Dublin when you start the role but can apply from overseas

Responsibilities for this Role will include but will not be limited to :

  • You will be dealing with Clients wishing to advertise via email and phone
  • You will verify the requests and work on approvals
  • Adhering to processes and policies
  • Follow workflow and process guidelines
  • Dealing with clients and escalating issues
  • Demonstrate ownership, high level of commitment and provide an excellent service to the client  
  • Day-to-day management of the verification workflow queues (applications, appeals, video reviews, business reviews, support cases)
  • Troubleshoot client issues
  • Delivering key results to client


Experience required for this Role :

  • Written and spoken fluent German and English
  • A Degree an advantage
  • Experience in customer services within an office environment
  • You need to fully understand online advertising
  • You need to be a good multitasker with excellent attention to detail
  • Familiar with Social Media

This role comes with a Basic salary along with 25 Days Holidays, Relocation Assistance, Life Assurance, Gym and Retail Discounts and more!

If this job would interest you then please email Karen Dempsey at and we can arrange a call. 

If you know of anybody looking who can meet the above criteria, please feel free to pass them my contact details too!

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.