Customer Retention Specialist

  • Location:

    Dublin City Centre

  • Contact email:

  • Sector:


  • Contact phone:


  • Job type:

    Full Time

  • Job ref:


  • Salary:

    €30,000 - 35,000

  • Published:

    7 days ago

  • Contact email:

  • Consultant:

    Colin Ryan

Job description

Salary: €30,000 - €35,000 + commission


About Your New Job

  • Take a proactive approach to customer retention, making outbound calls to customers with the goal of renewing the policy.
  • Work to, and be accountable for, the achievement of personal and team targets.
  • Deal with any customer queries in a timely and efficient manner.
  • Fully assess members needs to ensure their policy is appropriate to them, adding or removing cover as required.
  • Ensure compliance with all internal and external regulatory requirements.


About Your New Employer

Your new employer is a Global Health Insurance provider with an office in Dublin City. They are seeking a Customer Retention Specialist with a knowledge of the wider insurance market to join their team. The role with involve dealing with customers in the EEA.



  • Previous experience in a target driven/sales role in an insurance company or broker, preferably with health insurance experience but other areas will be considered.
  • Proven track record of working to and exceeding targets.
  • APA qualification desirable.


What’s Next?

If you’re interested in the above job, contact Colin is Sigmar Recruitment on 01 4744608 or for a confidential chat.


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