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Sales Support Administrator

  • Location:

    Dublin West

  • Contact email:

    fjoyce@sigmar.ie

  • Sector:

    Office Support

  • Contact phone:

    +3531 4744647

  • Job type:

    Contract

  • Job ref:

    FJCP0321

  • Salary:

    €26,000 - 30,000

  • Published:

    18 days ago

  • Contact email:

    fjoyce@sigmar.ie

  • Consultant:

    Fiona Joyce

Job description

Brand Management organisation based in Dublin 24 is seeking an engaging, dynamic, motivated and innovative Sales Support Administrator to join their team and provide support in a Customer Centric job for a 10 month contract. For this Sales Support Administrator job, you will need to be a quick-thinker with strong attention to detail abilities, excellent problem-solving skills and a can-do attitude.

As a Sales Support Administrator, you would be providing support to new and existing customers in the form of managing and solving all order queries and issues.

 

As a Sales Support Administrator, your key duties will include:

  • Managing and processing inbound branding requests and orders
  • Providing an exceptional customer experience for client’s who have queries on their orders and materials
  • Liaising with the logistics team to ensure products are being managed in a time-sensitive manner on behalf of the client
  • Liaising with and coordinating couriers to handle high demand or urgent orders for VIP clients
  • Running reports for management team on team activities and client order resolutions
  • Always demonstrate that you are working to resolve issues quickly and efficiently, with the customer experience in mind
  • Providing general administrative support to management and overall team

 

Required experience for this Sales Support Administrator job includes:

  • Previous experience in an Order Processing position preferred
  • Strong Customer Service skills 
  • Experience in using Microsoft Dynamics (Navision) is highly desirable
  • An exceptional and highly articulate phone manner
  • Experience working in FMCG would be considered a bonus

Salary: €26,000 - €30,000

Location: Dublin 24 – this role is on-site and adhering to social distancing measures

If you would like to apply to this position of Sales Support Administrator, please send me your CV at fjoyce@sigmar.ie and I will reply to your application in due course. 

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