Dutch Customer Service Rep.
Working with a multinational company looking to recruit a Dutch Customer Service rep. to support their business needs. Input customer orders to the system and provide timely and accurate responses to customer queries.
• Process all transactions accurately and all queries
• Ensuring a high level of customer support to all customers at all times
• Being the first point of contact resolution wherever possible
• Liaise with relevant courier companies and / or relevant internal teams to ensure prompt delivery to all customers
• Manage orders / requests and maintain and update customer data as required
• Process customer feedback and product complaints through relevant company systems
• Previous experience in a multi-national customer service environment
• Fluency in Dutch and English
• Excellent communication skills – Fluent Dutch and English.
Please email your CV to firstname.lastname@example.org or call Marie O’Driscoll on 021-4847133 to discuss the role in further detail.
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