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Credit Control

Job description

Credit Controller - Dublin 2

• Proactively managing collections for approximately 1,200 accounts • Maintaining collections performance within individual/team KPI’s each month

• Ensuring that collections processes are adhered to and improving processes

• Continuous improvement of collections process and performance through regular ledger reviews

• Reporting on all aspects of debt collection

• Maintaining an appropriate level of contact with customers/members

• Monitoring of payment terms. Ability to address any payment delays in a systematic while recognising the most debtors are also member firms

• Liaising with business departments to ensure invoicing related queries are dealt with in a timely manner

• Cover monthly payroll processing when necessary (annual leave cover), including the preparation of monthly payroll for all staff and lecturers in ROI and NI, working with the HR department for monthly payroll reporting sign-off

• Dealing with day-to-day queries on employee payroll and benefit related queries Personal profile

• A minimum of 2 years’ credit control experience is essential

• Previous experience using Payroll systems (Sage experience an advantage)

• Excellent communication and interpersonal skills and ability to work as part of a team and across business departments

• Goal and detail orientated with a proven track record of consistently meeting strict deadlines

• Demonstrate ability to manage performance to agreed targets

• Strong computer skills including MS Office, particularly Excel

• A positive team player who can multi-task and respond to changing priorities

• Understanding of payments directive would be beneficial

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