This is an opportunity to join a global IT Services company as a Service Delivery Manager. In this position you will actively contributing to the overall success and strategic growth of the company. The key requirement for this job is to deliver outstanding service to your clients. This job offers a salary of €60k+ as well as a benefits package including healthcare and a pension contribution.
- Achieve agreed annual budget objectives and manage P&L.
- Achieve monthly financial SLA’s.
- Create and develop an account development strategy.
- Manage change control processes.
- Ensure agreed targets are being met.
- Help Team Leads to improve and evolve service delivery.
- Act as Senior On Site Manager for escalation purposes.
- Suggest and implement improvements.
- Several years’ experience in a similar position.
- Experienced with the ITIL framework.
- Ability to function as an operational solution architect.
- Ability to communicate with C-Level and senior stakeholders.
For more information, please call Simon Lehane on 021-4847132, email firstname.lastname@example.org or apply below.
Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.