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Administration Assistant

Job description

Are you looking for a new permanent role? Do you hold exceptional Administraiton and Customer Support skills? Do you hold experience in the Clinical, Pharma or Healthcare setting?

If so, this West Dublin based organisation is seeking a skilled, enthusiastic and expeirenced Adminsitration Assistant to provide support to join their busy, every-growing team to provide support to both the internal team and their customer base.

The role will involve:

  • Responding to and triaging all inbound queries and assistance requests
  • Communicating between internal departments to determine how to best assist the service user
  • Entering all actions and service user information in to company CRM system 
  • Completing welcome calls with new service users
  • Preparing daily reports for management to include detailed service user information 
  • Adminsitration assistance to overal team and management 
  • Scheduling and attending meetings 
  • Managing, updating and controlling team / organisation documents and processes 

As this role is to provide support to service users seven days a week, some weekend work is involved. You would work five days over seven, meaning you would be required to work one weekend day, twice a  month and you would receive time in lieu for this. Working hours are 37.5 per week. 

This organisation provides an essential services so this role would involve a combination of remote and on-site work. 

Requirements:

  • Strong experience in an administrative role (minimum 1 - 2 years)
  • Experience in a clinical or healthcare setting would be preferred / considered beneficial
  • Happy to work two weekend days in a month 
  • Able to work on-site as well as remote

If this sounds like your next role, please send your details to fjoyce@sigmar.ie and you will be responded to in due course. 

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