Job description




My client, an SME based on the south side of Cork city is recruiting a Receptionist with a strong customer focus to join their existing team. Strong career progression opportunities are available for the right candidate.


  • Manage the reception for the business and handle a high volume of calls and emails
  • Act as first point of contact for customer queries
  • Liaise with customers via phone and email
  • Deal with any issues in an efficient and timely manner and escalate to management where necessary
  • Liaise with colleagues, management and external stakeholders as required
  • Build and maintain strong professional relationships
  • Ensure all documentation is completed, managed and maintained accurately and efficiently
  • Other related ad-hoc administrative tasks where necessary


  • 2+ years' experience in a similar role
  • Comfortable in a busy environment dealing with a range of different tasks
  • Excellent communication skills with a strong customer focus
  • Highly organised with excellent attention-to-detail
  • Ability to multi-task and prioritise effectively
  • Flexible and adaptable to support business needs with a positive attitude
  • Strong administration skills and high proficiency in MS Office suite

For more information on this and other office support jobs, please call Avril Downey on 021-4847135 or email your CV to

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