Credit Control

Job description

Maintenance and management of patient debtor accounts Ensure timely collection of payments via telephone, email and/or letter • Post and allocate payments received • Preparation of monthly reconciliations of patient debtor accounts

• Liaise and escalate any unresolved issues

• Resolve and expedite any customer queries to facilitate payment

• Deal with queries in an efficient and timely manner

• Liaise with relevant departments regarding collection activities

• Continuous review of collection procedures within relevant departments and implement policies that improve the collection of payments in advance of services

• Liaise with the claims team regarding rejected claims

• Recommend payment plans for outstanding debts in keeping with greed time frames and limits

• Provide support and cover as required to the cash collection function • Any ad hoc duties that arise

Person Specification: • Minimum 3 years relevant experience

• Excellent analytical and reconciliation skills

• Ability to prioritise tasks and meet deadlines

• Organised with excellent attention to detail

• Excellent listening, written and verbal communication skills • Capable of working independently and as part of a team

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.