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Client Services Consultant

Job description

Client Services Consultant

Contract:12/16 month contract

Location: Limerick & Dublin

  • To act as the primary point of contact for all custody related queries from the Client.
  • Responsible for maintaining and enhancing service provided to the Client.
  • Ownership, management and resolution of all Client queries
  • Awareness of transition activity linked to the Client
  • Identifies and manages resolution of service delivery root causes.
  • Initiates frequent, proactive communication with the Client's daily contacts to verify perceived levels of satisfaction and demonstrate proactive service.
  • Job Requirements
  • Global Custody operational knowledge is an advantage
  • Proven Client Service expertise
  • Ability to work under pressure to achieve the multiple daily deadlines for client deliverables, with a mature approach
  • Ability to work within a team and support junior team membersAbility to plan and prioritise their day to day workload to meet client deadlines

Please contact Paul O'Riordan on 4744663 or e-mail poriordan@sigmar.ie

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