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Field Service Engineer

Job description

Our client is a global provider of automated material handling systems who are hiring a Field Service Engineer to join their team in Kildare. This will be on a shift pattern with attrative salary and bonus. 

The role

As the company’s Field Service Engineer, your job will be to act as a shift lead in providing technical support for the company’s equipment. You will be well suited for this job if you have a strong hands-on technical background in electronics with solid field service experience.

You will be conducting a range of reactive and preventative maintenance to ensure customer satisfaction and minimum equipment downtime. If you are interested in joining our client as a Field Service Engineer, you can find more information below to see if this is the right job for you. This job will require shift work.

Responsibilities:

  • Act as lead technician on shift.
  • Maintaining and servicing site specific equipment by identifying and resolving daily issues to prevent downtime.
  • Using appropriate measuring and test instruments.
  • Troubleshooting errors, and escalating downtime errors as necessary.
  • Performing daily preventative maintenance on systems according to customer specifications.
  • Ensure proper tracking of parts used, and follow proper stock handling procedures.
  • Conduct installations of any assigned equipment modifications or upgrades.
  • Provide on the job training to customers.

Requirements:

  • 2+ years’ relevant experience.
  • Third level degree in electronics.
  • Basic networking skills (IP addresses, setting up wireless networks)
  • Microsoft Windows experience.
  • Experience with Unix, Linux, QNX, DOS, etc preferred.
  • Strong written and verbal communication skills.
  • Excellent customer service ability.

 

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