Medical Technical Support (French Speaking)

Job description

Job: Medical Technical Support Associate (French Speaking)

Location: Galway

Salary: Negotiable

Benefits Include: Pension, Healthcare, Sports & Social and Onsite Parking.

Job Responsibilities

  • Provide first level technical support to customers across the product range you are responsible for (via phone and email).
  • Document complaints and inquiries.
  • Communicate complaint investigation conclusions to customers.
  • Review, prioritise and manage group mailboxes to ensure all inquiries and complaints are actioned.
  • Evaluate and identify opportunities to improve customer experience.


Job Requirements

  • At least 1-year experience working in a medical/clinical environment.
  • Fluent French and English.
  • Proficient using MS Word, PowerPoint, Excel and Outlook.
  • Preferred but not essential qualification: 3rd Level Certificate/Diploma in relevant discipline i.e. Biomedical Equipment Services, Healthcare Services, Medical Transcription or Nursing.


To apply for this position please contact Catherina Forde at Sigmar Recruitment T: 091 749 261 E:

All applications will be treated with the strictest of confidence. Sigmar will never forward your CV to a third party without prior consent.

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