Customer Support Specialist (French Speaking)

Job description

Job: Customer Support Specialist (French Speaking)

Location: Galway

Salary: €30,000

Benefits Include: Pension, Healthcare, Sports & Social and Onsite Parking.

Job Responsibilities

  • Process all orders received via CRM system.
  • Communicate proactively with internal and external customers regarding order status.
  • Review and maintain customers open orders on a daily basis.
  • Investigate and resolve order processing issues reported by customers or as requested by employees.
  • Keep up-to-date on products, inventory, promotions etc. that are necessary to provide customers with impeccable customer service.
  • Work with warehouse or supply chain personnel as needed to ensure customer requirements are met.
  • Responsible for executing applicable Quality Management System (QMS) processes, monitoring the success of service provided and delivering an excellent customer experience.


The Ideal Candidate for this job

  • Fluent French and English.
  • 1 year + Customer Support experience.
  • PC skills including Excel, Word and PowerPoint etc.

If you are interested in this job, please contact Catherina Forde at or call 091-749-261.

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