Head of Transition/Program Manager
The incumbent will lead the programme with both the Client and the company’s key heads of Department who are engaged in the Transition Programme.
This will include the CEO, Head of Technical Services, Director of Finance, Director of Operations and Head of HR. Their role, in liaison with the Head of Transition Management will be to put in place an organisational strategy which addresses the Irish contract which is currently in place. The Head of Transition Management will be responsible for driving this strategy with this team.
The role holder will devise, deliver and manage the end of contract transition programme to allow to smoothly exit their existing contract at the end of the contractual agreement (Intended contract closure date – Q1/2021). The role holder will work very closely with CEO and all Senior Management to provide a seamless transition from us to the incoming vendor. The role holder will represent the company at all stages of the Transition Programme and will utilise their negotiation and project management skills to ensure a smooth transition to the incoming vendor.
The role holder will liaise with the client Programme Steering Committee on all programme initiatives. They will be employed on an Irish Employment Contract and will be expected to relocate within the Group to another location upon the closure of the current programme.
The role holder will be responsible for the programme governance. The successful candidate will operate as a Program and Project Manager in a business or systems delivery client facing environment. This role is largely comprised of shaping and driving programs and projects to completion and management of stakeholders involved across multiple diverse groups. The role requires strong program and project management skills, with the successful candidate demonstrating a delivery track record of complex technology and business solutions in a client-facing environment. The role will involve regular international travel and will relocate into France upon completion of this contract.
Draw on career experience and systems knowledge to develop, implement and manage strategic plans and processes in line with several project streams including Intellectual Property, Human Resources, Quality Management, Certification etc. Shape and drive the contract program from initiation stage to project close.
Ensure that project vision and goals are clearly defined and that key stakeholders are identified and on-boarded.
Manage program and project scope including all stakeholders and participants (multiple stakeholders across multiple business and technical groups).
Define program roadmap and project plans, roles and responsibilities and communications plan
Lead the project methodology, ensuring that templates and work instructions are clear for all project phases and deliverables. Ensure that issues and risks are actioned and mitigated in a timely manner
Creation of and regular publishing of status reports for management stakeholders
Facilitation of client workshops to present and validate and achieve stakeholder consensus on business approaches, requirements or plans.
Experience of dealing with the Closure/Start Up process – particularly with respect to the movement of contract/services from one Company to another.
Second European Language a distinct advantage.
Ability to work under pressure and deliver to strict programme/project guidelines essential.
TUPE knowledge and experience essential.
Maintain strong client focus at all times
Capable of drawing upon own resources and industry experience.
Experience of Programme Management and/or of implementing IT solutions, redesigning processes and procedures in line with smooth transition from one business to another essential.
Minimum 7+ years technical and business delivery experience at Transition/Programme/Project Manager Level.
Excellent leadership experience, team management, working across multiple work streams
Experience of managing multiple stakeholders (technical and non-technical)
Strong systems integration experience desired.
Relevant 3rd level qualification essential.
PMP / Prince2 certified or similar qualification advantageous.
'Can-do' attitude. Ability to take direction and be a team player
Ability to think outside the box. Business acumen to support customer (internal and external) needs
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