Collections Agent

  • Location:

    Dublin City Centre

  • Contact email:

  • Sector:

    Banking & Finance

  • Contact phone:


  • Job type:

    Full Time

  • Job ref:


  • Salary:

    €35,000 - 45,000

  • Published:

    25 days ago

  • Contact email:

Job description

Collections Agent
Permanent Role
€35 000 – 45 000 DOE
Dublin City Centre

Sigmar are currently recruiting for a Collections Agent role with a company based in Dublin City Centre. This is a fantastic opportunity for a talented individual to grow with a dynamic team of smart, self-motivated individuals with a passion for fintech.


• Pursuing collection efforts with appropriate tone and attitude while still achieving and exceeding monthly and quarterly goals
• Establishing effective relationships to ensure excellent information flow
• Cash allocation and correct identification of customer receipts to enable immediate posting
• Liaising with Legal team in relation to bad debts
• Making credit recommendations for new and existing customers
• Setup of Direct Debit on internal and third-party systems as required
• Dealing with inbound and outbound customer queries related to payments and disbursements
• Participating in team planning meetings
• Meeting defined department goals and activity metrics
• Other duties as required


• Minimum 2 years consumer collections experience
• Knowledge of billing and collections procedures
• Strong attention to detail
• Solutions oriented
• Commitment to excellent customer service
• Excellent written and verbal communication abilities
• Advanced Excel skills, including formulas and pivots, is essential

If you have the relevant experience and feel this role is for you, please apply now
T: +353 1 9619721

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.