• Location:

    Dublin South

  • Contact email:

  • Sector:


  • Contact phone:

    01 4744613

  • Job type:

    Full Time

  • Job ref:


  • Salary:


  • Published:

    23 days ago

  • Contact email:

  • Consultant:

    Eoin Langdon

Job description


About this Role:

The purpose of the Head of Residential MI & Reporting & Analytics is to effectively work with stakeholders to understand and deliver management information (MI) and reporting requirements.

They will lead and co-ordinate a team of analysts to generate, analyse and present timely and accurate information for key operational and business activities, delivering strategic and insightful analysis to support external and internal clients.

This role will be the primary contact for all Residential Clients across multiple portfolios including existing and new business. Importantly, this role must ensure that these functions are carried out in line with controlled policies, procedures, legislative and regulatory requirements while providing exceptional client service and minimising risk.

Key Responsibilities:

Client Relationship Management

  • Act as the key contact point for all reporting related queries from, and interaction with, clients and investors
  • Ensure high quality client and investor reporting is delivered across all loan portfolios
  • Proactively manage all stakeholders and assist with and opine on portfolio strategy and be the client’s point of contact for all things data and strategy related
  • Provide required level of industry expertise and experience to our clients
  • Identify areas of opportunity where we can add value

Reporting & Analysis

  • Deliver insightful analysis and reporting to support ExCo and the wider management team in closely monitoring portfolio performance and identifying business opportunities
  • Lead the design and delivery of systems, processes and dashboards for the streamlined production and analysis of quality management information to support management decision-making
  • Regulatory Reporting - preparation of presentations and business analysis reports to regulatory bodies
  • Perform appropriate quality assurance reviews on all MI & reports produced by the team and ensure accuracy and relevance of data
  • Opine on the data produced and assist with portfolio decision-making

Portfolio Strategy Support

  • Understand and deliver MI and Reporting requirements for new portfolios being on-boarded and/or off-boarded
  • Understand the commercial impacts of certain strategies and actions on investor returns and be comfortable explaining movements in portfolio metrics (arrears, cash collect, restructuring data).

Leadership & Team Development  

  • Successfully lead the Management Information team towards achieving its goals
  • Act as an appropriate mentor and leader to the team – provide ongoing and professional development support
  • Lead by example and uphold the highest levels of integrity

Key Performance Indicators

  • Relevance, accuracy and timeliness of reports and analysis
  • Recommendations to Business owners on process/data improvements
  • Feedback from Business leaders, internal and external customers
  • Compliance with data policies, standards and procedures
  • Data quality
  • Success of implementation
  • Achievement of goals as set for each project
  • Quality of input and Customer feedback

Skills & Experience

  • Demonstrated experience managing a team (essential – minimum 3 years’ experience)
  • Demonstrated experience managing internal and external client stakeholders (essential)
  • Relevant degree or similar qualification
  • Previous and demonstrable experience of producing and analysing a wide range of management information in a fast-paced environment
  • Previous experience of presenting management information to senior management
  • Previous experience within financial services and exposure to a range of asset types including residential mortgages, commercial real estate mortgages and consumer finance products
  • Knowledge/understanding of the mortgage securitisation market (RMBS/CMBS)
  • Microsoft Office – must have advanced MS excel ability
  • Experience in the following IT applications: SAS or SQL, Data warehouse experience, Visual Basic Programming, Process Improvement Experience (desirable)


  • IT Knowledge
  • Risk
  • Accuracy & Quality
  • Analytical Thinking
  • Innovation
  • Judgement & Decision Making
  • Presentation Skills
  • Leadership & Team Working Skills
  • Time Management

 For more info contact Eoin on 01 474 4613 or apply for this role online

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.