HR Support Associate

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    Full Time

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    1 day ago

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Job description

HR Support Associate


Permanent role


My client, a leading pharmaceutical organisation, is recruiting a HR Support Associate to join their shared services centre based in Cork.


  • First point of contact for HR queries via phone, email and chat
  • Ensure all queries/resolutions are logged in the HR system
  • Escalate HR issues where necessary
  • Maintain up-to-date knowledge of HR policies and procedures and use to advise employees
  • Provide guidance on HR systems
  • HR data management
  • Adhere to existing compliance standards, processes and GDPR requirements
  • Ensure data accuracy and address any issues


  • Level 8 degree in HR or similar relevant area is essential
  • Fluency in English and Spanish/French/German/Italian
  • Previous experience in a HR role
  • Experience in a call centre/shared services environment
  • Experience working with cross-functional teams
  • Flexible and adaptable approach to work
  • Strong administration skills and attention to detail
  • Excellent communication skills, both written and oral
  • Strong systems experience (particularly CRM and Workday)
  • Flexibility in relation to working hours is an advantage


For more information on this and other HR roles please call Avril Downey on 021-4847135 or email your CV to

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