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IT Helpdesk Engineer (Tier 2)

Job description

Job: IT Helpdesk Engineer (Tier 2)

Location: Galway

Salary: €28,000 

Contract: Full Time, Contract (1 year)

 

This is a great opportunity for an experienced Helpdesk Support Engineer to join a Multinational Company based in Galway.

 

Job Responsibilities

Investigate IT issues that have been escalated from Tier 1 support

Troubleshoot technical problems via phone, email or remote control

Monitor network and infrastructure issues

Escalate technical issues to Tier 3 support if needed

 

The Ideal Candidate for this job

2 years’ experience in a similar position

Bachelor’s degree in an IT related discipline

Strong networking knowledge and a good understanding of routers/cabling/switches

To apply for this position please contact Catherina Forde at Sigmar Recruitment T: +353 91 749 261 E: cforde@sigmar.ie

All applications will be treated with the strictest of confidence. Sigmar will never forward your CV to a third party without prior consent.

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.