Senior Team Manager - Operations
Working with a leading Multinational company based in Cork who are actively looking to recruit a Manager within a department for up to 12 employees
• Leadership of the team within the including Order Management/Customer Service, Accounts Receivable and Supply Chain Management with specific responsibility for
o appropriate resource allocation and organisational design
o talent development
o excellence in compliance, service delivery and customer experience
o optimisation of service delivery portfolio
• Lead a culture of strong engagement within the department by being an approachable and supportive leader of an organisation:
o Maximise employee engagement and ensuring employees are appropriately supported and valued by their management teams
o Maintain a sense of purpose and belonging for each employee and ensure they are clear on how their individual contributions support the overall success
o Leading a culture of “Connecting with People” through the management team
o Developing key talent within the team.
o Relationship building and stakeholder management
o Escalation point for resolution of significant operational issues
o Building strong relationships with Third Party suppliers and service providers
• Key business partner for functions supporting and working with the team
• Responsibility for developing an effective Continuous improvement culture across the team in line with the overall strategy
• Lead Compliance as a fundamental foundation stone of the teams ensuring that the process teams are Audit Ready always
• Liaise with Quality function for Good Manufacturing Process ethos throughout the team.
Skills and Experience
• Degree qualification in a business or other relevant discipline is essential. Minimum of 4-5 years senior management experience.
• High self-awareness and ability to operate effectively in a multi-cultural and multi-lingual environment, strong communicating skills essential.
• Self-motivated professional with excellent customer service and strong working/team building relationship skills
• Has the ability to influence and establish credibility, trust and rapport with internal and external stakeholders and colleagues and is able to work as a member of a team.
• Has the ability to recognise changing needs and pre-prioritise activities accordingly, is able to complete assigned projects and meet defined objectives and milestones.
• Demonstrate strong interpersonal skills, written and oral communication skills
• Independent forward thinker on process improvement; continuously looks for ways to improve our service level and how we do things today.
• Capable of problem solving and conflict resolution
• Develop and deliver presentations and training
• Works well under pressure
Salary DOE, excellent benefits.
Please email your CV to email@example.com or call Marie on 021-4847133 to discuss the role in further detail.
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