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German Sales Support

Job description

German Order managment/ Sales Suport

Cork

Ensuring all orders are processed within the agreed timeframe, acting as a point of contact for all customers and supporting the resolution of any issues where the supply chain of an order is disrupted

Duties

  • Daily booking of customer purchase orders in SAP.
  • Managing orders through the system and Customer, Sales and Partner queries.
  • Purchase order validation, checking product availability, strict compliance with company booking policies.
  • Collaborate with key departments on order backlog, order prioritization etc.
  •  Complete outbound calls to established customers in order to resolve open queries.
  • Liaise with internal departments - Supply Chain, Accounts Receivable to ensure timely processing of orders and dispute resolution.
  • Propose and implement standardisation for customer service processes.
  • Support SAP

Skills/qualifications
2 years relevant experience in Order Management
Fluency in German and English.

Please email your CV to modriscoll@sigmar.ie or call Marie on 021-4847133 to discuss the role in further detail.

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