French Client Success Manager. Located in Dublin City Centre. Salary 45-55k doe. Permanent. Bonus plus Benefits.
Do you speak fluent French and have experience in Managing a Team of 10 people or more in Sales or Client Services or Recruitment ?
Well come and work for this Company who are a large and prestigious Corporate Professional Services Firm with their headquarters in New York and offices worldwide. The Irish Office is located in Dublin City Centre and they are looking for a Client Success Manager to manage, motivate and train their team.
Responsibilities for this role will include and will not be limited to:
- Driving the Team to meet or exceed Targets
- Training new joiners
- Providing ongoing training to existing team members
- Assisting non performers to perform
- Holding meeting with new ideas of exceeding targets
- Devising strategies to retain top talent
- Holding performance reviews and setting targets and KPIs
- Assisting team with Compliance
- Hiring new team members
- One to Ones and Appraisals
- Dealing with Top Tier Clients via phone, video and face to face meetings
- Educating clients on company products
- Sales, Account Management and relationship building
- Written and spoken fluent French along with English
- University Degree is essential
- At least 3 Years’ experience in managing a Team within Sales, Customer Service or Recruitment
- Experience in dealing with day to day escalations
- Experience in managing KPIs and SLAs
- Experience in coaching and mentoring
- You must be results focused and excel in a metrics driven environment
- Excellent communication skills
This role comes with a basic salary of 45-55k depending on experience, along with a Bonus structure of up to 12k along with 24 Days Holidays. Also, you get Medical cover, Pension, Free Beverages and Snacks and more. Email your CV to email@example.com for more information
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