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Claims Handler - FTC

Job description

Claims Handler

12-month FTC

Dublin City Centre

Our client is looking for a candidate with experience in Motor/Home claims. You will be reporting to the Pre-Litigation Team Leader and be responsible for processing First Notification of Loss claims.

Responsibilities:

  • Registration of claims and completion of initial claims tasks including
    • Information capture and input
    • Claim acknowledgement correspondence
    • Instruction of initial investigation and/or service provider experts
    • Allocation to appropriate handling area
  • Taking first notification inbound calls from Customers and Claimants for new claims
  • Providing advice on making a claim and guiding policyholders on processes involved to proceed with the claim
  • Processing new insurance claims notifications received by email.

Requirements:

  • 2+ years’ experience in claims or claims customer service in the general insurance industry
  • APA/CIP qualified
  • Good knowledge and understanding of Public Liability, Employers Liability, Property or Motor products claim processes
  • Strong written and verbal communication skills
  • Good analytical, numerical and decision-making skills
  • Highly proficient in Microsoft Word, Excel and Outlook.

If you are interested in this role or discussing any other roles that may be available, please contact Sarah at sboyce@sigmar.ie or on 01 961 9725.

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