Junior Technical Support - Dublin City Centre - €25,000
Our client based on the south side of Dublin city are looking for entry-level/junior technical support staff to join their team on a temporary contract with the view to turning permanent.
This is an entry level role ideal for graduates or those with little experience who want to kick start their career in the IT industry.
Why should you apply for this role?
- 12-months with view to turning permanent
- Salary of €25,000
- Kickstart your IT career with a great company based in Dublin City
What you will be doing:
- Conduct outbound call campaigns to assist customers with service setup
- Work closesly with the sales group to understand offerings
- Support for new customers with any issues
- Identify and document issues requiring escalation, for problem resolution and/or product life cycle management
What you need:
- Experience of configuring operating systems Windows/iOs/Android
- Passion for mobile technology
- Telesales and past support experience ideal
- Fluent English and excellent communication skills
- Obsessively customer focused
- Basic knowledge of IP netoworking would be an advantage
- Stamp 4 or EU citizenship required
Contact Dara on (01)4744699 or firstname.lastname@example.org for more information on this opportunity.
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