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Field Quality Service Engineer

Job description

Job Title: Field Quality Service Engineer (Munster/Connacht)

Our client is the world’s leading manufacturer of air conditioning and heating systems for commercial, residential and industrial applications.

They require a Field Quality Service Engineer to be responsible for supporting the companies growing customer base. Position would be based in the Munster and Connacht region.

The focus of the job is:

  • Liaising with Existing Accounts
  • Maintain a high level of customer satisfaction
  • Provide pre-sales and post-sales support
  • Ensuring all KPI’s are
  • Supporting contractors with technical knowledge via site visits and training
  • Managing all Heating, DX & Applied aftersales activities: commissioning systems, technical support, trouble shooting and
  • Guarantee that the installers network provides a quality level of
  • Delivering presales (new product and current product range) to installers and aftersales training (advanced trouble shooting).
  • Develop the Daikin´s service

Ideal candidate:        

  • Minimum level 6 Fetac / City and Guilds service engineer
  • Ideally third level engineering degree
  • Strong technical knowledge of the heating industry and relevant products
  • Ability to interact and manage key relationships

 

Please contact Graeme: Ph 01 9619706 / Email - gmcquillan@sigmar.ie to apply or for further information.

 

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