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Data Support Analyst

  • Location:

    Cork

  • Contact email:

    ncahill@sigmar.ie

  • Sector:

    IT

  • Contact phone:

    021 4847134

  • Job type:

    Full Time

  • Job ref:

    Data Support Analyst.x..

  • Salary:

    Negotiable

  • Published:

    24 days ago

  • Contact email:

    ncahill@sigmar.ie

  • Consultant:

    Noel Cahill

Job description

You will execute defined data management processes to create and update master data per business requirements to enable a smooth business process for the team. You will identify patterns in customer requests and suggest process improvements to decrease the number of requests.

Essential Duties and Responsibilities

  • Manage Sales Data Governance request queues containing data questions or issues:
    • Assignment of request and initial response to requestor 
  • Work closely with our information technology support team to resolve issues in a timely manner.
  • Work closely with the data operations teams per region or route to market for business decisions about data requests.
  • Ensure best in class and outstanding customer service for all users of sales account master data by following Data Support processes and standards.
  • Providing feedback to data stewards around opportunities for improvement to support process across sales systems.
  • May participate in projects / testing efforts related to master data
  • Drive for excellence in user experience

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