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Junior Technical Support

  • Location:

    Dublin City Centre

  • Contact email:

    Dkavanagh@sigmar.ie

  • Sector:

    IT

  • Contact phone:

    014744699

  • Job type:

    Full Time

  • Job ref:

    DK216038

  • Salary:

    Salary of €25,000

  • Published:

    12 days ago

  • Contact email:

    Dkavanagh@sigmar.ie

  • Consultant:

    Dara Kavanagh

Job description

Junior Technical Support - Dublin City Centre - €25,000 

Our client based on the south side of Dublin city are looking for entry-level/junior technical support staff to join their team on a temporary contract with the view to turning permanent.

This is an entry level role ideal for graduates or those with little experience who want to kick start their career in the IT industry.

Why should you apply for this role?

  • 12-months with potential to turning permanent 
  • Salary of €25,000
  • Kickstart your IT career with a great company based in Dublin City


What you will be doing:

  • Conduct outbound call campaigns to assist customers with service setup
  • Work closesly with the sales group to understand offerings and support new customers
  • Identify and clearly document issues requiring escalation, for complex problem resolution and/or product life cycle management
  • Meet/exceed outbound campaign targets

What you need:

  • Experience of configuring operating systems Windows/iOs/Android
  • Passion for mobile technology
  • Telesales and past support experience ideal
  • Fluent English and excellent communication skills
  • Obsessively customer focused
  • Basic knowledge of IP netoworking would be an advantage
  • Stamp 4 or EU citizenship required

Contact Dara on (01)4744699 or dkavanagh@sigmar.ie for more information on this opportunity.

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