Oversee the collection of customer accounts whilst maintain high customer satisfaction and loyalty.
Communicate in a friendly and efficient manner with customers, accounts receivable whilst reporting to the Financial Controller
Reconcile complex accounts that have been escalated from the A/R Team
Liaising with the sales team about complex accounts
Monitoring debtor balances to ensure reduction in debtor’s days
Monthly meetings with each member of the A/R team to review o/s debtors’ balances and take over any problem accounts
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