IT Configuration Coordinator

  • Location:


  • Contact email:

  • Sector:


  • Contact phone:

    091 455 308

  • Job type:


  • Job ref:


  • Salary:


  • Published:

    18 days ago

  • Contact email:

  • Consultant:

    Louisa Poinboeuf

Job description

Job Title: Configuration and Shipping Coordinator

Type of contract: Temporary contract initially with scope for becoming longer term


This role is new to the company (a US based global company with offices in Galway City). It offers a great opportunity for some-one to join and put their own stamp on the role.

This company offers a friendly and close knit working environment with low employee turn over and great development opportunities!


Job Role & Tasks:

  • Monitor client ServiceNow ticketing system
  • Send service request to partner supplier
  • Update status of requests to client ServiceNow
  • Create and update CRP records for shipments
  • Send Asset detail to USA for virtual warehouse inventory management.
  • Receive client disposal product via parcel shipments, log into assets, wipe devices if necessary
  • Coordinate disposal pickups with client disposal vendor
  • Update reporting as needed
  • Receive, pick, ship orders that are routed through the IRE facility.


Experience needed:

  • Min 2 years’ experience of working in a IT Support/IT Helpdesk environment
  • IT Qualification desirable
  • Able to work independently, take ownership and grow the role
  • Good written and spoken communication skills
  • Able to build good working relationships (US Head office, Suppliers, Internal Stakeholders)


For further information, please contact Louisa Poinboeuf at


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