Mortgage Resolution / Restructures Executive

  • Location:

    Dublin South

  • Contact email:

  • Sector:

    Banking & Finance

  • Contact phone:


  • Job type:

    Full Time

  • Job ref:


  • Salary:

    €38,000 - 45,000

  • Published:

    17 days ago

  • Contact email:

Job description

Mortgage Resolution / Restructures Executive
Permanent Role
€38 000 – 45 000 DOE + Bonus
Dublin South

Sigmar are currently recruiting for a Mortgage Resolution / Restructures Executive role with a company based in Dublin South. This is an exciting opportunity if you are strong negotiator, target-driven, hard-working individual and strive to provide excellent customer service.


• Contacting arrears customers directly to discuss possible long-term sustainable resolutions to the mortgage arrears situation
• Developing excellent customer relationships
• Dealing appropriately with challenging arrears situations
• Completion of detailed Standard Financial Statements with Borrowers
• Explaining to borrowers the importance of prioritizing the mortgage and urging them to restructure secondary debt
• Identifying and understanding customers’ previous payment history and analysing the current income and expenditure profile
• Carrying out detailed assessments of the customers’ current financial profile and making suitable recommendations
• Reviewing all options with customers as outlined in the Financial Regulator’s Code of Conduct for Mortgage Arrears
• Bringing cases for discussion to Senior Management along with own recommendations
• Discussing disposal of the security with customers where the mortgage is not sustainable
• Maintaining excellent relationships with third parties, including MABS and customers’ debt mediators
• Actively participate in and contribute to monthly team review meetings
• Achieving demanding targets as set on a quarterly basis
• Ad hoc duties such as general administration on customer accounts, and administration duties on internal projects


• Minimum 2 years in mortgage resolution/restructures/SFS experience within an ASU environment
• Experience with loans arrears/commercial lending arrears is also acceptable
• OR
• 3-4 Years Credit restructuring/resolution role to include borrower contact
• Experience of working in an environment where several systems and databases are being accessed/used at the same time
• APA (Loans) or similar qualification is desirable

If you have the relevant experience and feel this role is for you, please apply now
T: +353 1 9619721

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