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Collections Agent

  • Location:

    Dublin City Centre

  • Contact email:

    nnedevski@sigmar.ie

  • Sector:

    Banking & Finance

  • Contact phone:

    0147446000

  • Job type:

    Full Time

  • Job ref:

    NN1504

  • Salary:

    €35,000 - 45,000

  • Published:

    20 days ago

  • Contact email:

    nnedevski@sigmar.ie

Job description

Collections Agent
Permanent Role
€35 000 – 45 000 DOE
Dublin City Centre

Sigmar are currently recruiting for a Collections Agent role with a company based in Dublin City Centre. This is a fantastic opportunity for a talented individual to grow with a dynamic team of smart, self-motivated individuals with a passion for fintech.

Duties:

• Pursuing collection efforts with appropriate tone and attitude while still achieving and exceeding monthly and quarterly goals
• Establishing effective relationships to ensure excellent information flow
• Cash allocation and correct identification of customer receipts to enable immediate posting
• Liaising with Legal team in relation to bad debts
• Making credit recommendations for new and existing customers
• Setup of Direct Debit on internal and third-party systems as required
• Dealing with inbound and outbound customer queries related to payments and disbursements
• Participating in team planning meetings
• Meeting defined department goals and activity metrics
• Other duties as required

Requirements:

• Minimum 2 years consumer collections experience
• Knowledge of billing and collections procedures
• Strong attention to detail
• Solutions oriented
• Commitment to excellent customer service
• Excellent written and verbal communication abilities
• Advanced Excel skills, including formulas and pivots, is essential


If you have the relevant experience and feel this role is for you, please apply now

NNedevski@sigmar.ie
T: +353 1 9619721

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