Connecting...

German Customer Service. Dublin. 27k

Job description

German Jobs in Dublin.  German Customer Service.  Located in Dublin South.  Salary 27k plus Benefits. Permanent.

 

Are you a German speaker with some customer services experience and looking for work in Dublin South, on the LUAS?

Well come and work for this Online Travel related company who are looking for a German speaker for a Customer Services role.  This is a really nice role as you will be dealing with customers via phone, email and webchat and investigating and resolving the issue.   

 

Responsibilities for this role will include:

  • Customer services via phone, email, webchat and social media
  • Dealing with sales queries via phone, email, webchat and social media
  • Assisting customers with booking process and relevant paperwork
  • Dealing with unconfirmed reservations and converting them to confirmed reservations
  • Updating information on the internal database system
  • Dealing with Partners, Suppliers and Customers
  • Administration duties
  • Busy and varied role with lots of multitasking!
  • Start Date 15th July

 

Experience required for this job

  • Written and spoken fluent German
  • Written and spoken fluent English
  • Some customer services experience
  • Excellent communication skills
  • Good at problem solving
  • Team player

 

Please note overseas candidates will be considered but there is no relocation assistance. 

 

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.