Claims Handler - Settlement Team

Job description

Job title: Claims Handler - Settlement

Salary: Up to €40,000 DOE

Location: Dublin West

Duration: Full-time, permanent


Do you want to work with one of Ireland’s leading insurance companies?


Our client is looking for a Settlement Claims Handler to join their busy team in West Dublin. You will report to the Claims Manager and be part of a customer focused claims handling team.


Key Responsibilities:

  • Deal with liability claims from registration to settlement or pass on to the Litigation/Serious Injury team
  • Manage assigned caseload in a pro-active and compliant manner
  • Implement the teams’ agreed strategy, policies, processes and procedures
  • Make early and accurate decisions on the value and technical aspects of the claim
  • Identify any cover difficulties, breach of policy conditions, fraudulent claims and recovery opportunities
  • Ensure Customer Service levels are delivered and maintained within agreed standards.


Key Requirements:

  • A relevant third level degree/Professional qualification
  • 3+ years’ experience in insurance claims
  • Experience with EL, PL and Motor claims
  • Good knowledge of Direct Settlement process, Injuries Board processes and personal injury valuations
  • Knowledge of legal and regulatory requirements, relevant statutes and case law and court procedures
  • Excellent interpersonal skills and a willingness and ability to provide excellent service to all customers.


If you are interested in this role or discussing any other roles that may be available, please contact Sarah at or on 01 961 9725.

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