Multilingual Customer Care. Salary 27k

Job description

Multilingual Customer Care roles working for an Online Travel related company in Dublin South. Salary 27k.  Permanent with Benefits and full Training. 


Do you have some customer services experience and are you looking for work in Dublin South, on the LUAS and do you speak and write fluent French or German or Norwegian or Swedish?

Well come and work for this Online Travel related company who are looking for a several Customer Care Advisors so you and your friends can work together!!!!

This is a really nice role as you will be dealing with customers via phone, email and webchat and investigating and resolving the issue.   


Responsibilities for this role will include :

  • Customer services via phone, email, webchat and social media
  • Dealing with sales queries via phone, email, webchat and social media
  • Assisting customers with booking process and relevant paperwork
  • Dealing with unconfirmed reservations and converting them to confirmed reservations
  • Updating information on the internal database system
  • Dealing with Partners, Suppliers and Customers
  • Administration duties
  • Busy and varied role with lots of multitasking!
  • Start Date 10th June


Experience required for this job

  • Written and spoken fluent Swedish or Norwegian or French or German
  • Written and spoken fluent English
  • Some customer services experience
  • Excellent communication skills
  • Good at problem solving
  • Team player


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