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Automation Engineer

Job description

PURPOSE OF JOB

The position requires the candidate to automate and support business and IT processes, ensuring that they meet business and security objectives. Individuals will be required to participate and contribute to active I.T. Projects. Candidates will also be required to liaise with senior management, IT development and support teams, business stakeholders and other users.

KEY RESPONSIBILITIES

• Work as an escalation point for the team on any issues associated with the automation
• Identify areas within IT and the business that would benefit from automation
• Implement automation across both End User computing & cloud infrastructure
• Ensure the systems are tuned for optimal performance and cost
• Provide recommendations and guidance around best practice
• Implement automation to help improve processes, support and system availability
• Provides immediate customer assistance for emergency and URGENT fixes as defined in service definition.
• Assist in creating technical documents, and training material
• Properly documents and log all relevant information in detail in incident management tool
• Follows customer issues through to completion to ensure resolution and customer satisfaction have been achieved
• Engaging vendors for services and service reviews
• Provides work direction, problem resolution, and training to others in group
• Involvement in I.T. Projects/train and contributes to software and process improvements
• Manage processes for enhanced sustainability
• Gauge the impact to production system when implementing a major, minor or configuration change
• Staying up to date with the latest technologies

SKILLS DESIRED


• SCCM Administration experience
• System Center Operations Manager
• System Center Configuration Manager
• Experience of Windows Scripting
• Programmatically manage infrastructure
• Knowledge of Agile/Scrum management practices
• Automate cloud infrastructure tasks for scale and efficiency
• Experience with Windows or Linux System Administration
• Understanding of DevOps concepts
• Systems integration experience
• Strong Troubleshooting Skills
• SAFe Agile
• Analyzing the existing systems
• Providing solutions of Analysis Trouble Tickets
• Working with vendor support to provide solution to end user.
• Experience with Security Products such as McAfee, Tanium, ZScaler
• Backup and recovery experience required
• Experience in managing requirements in a fast paced and changing business environment
• Experience of working effectively within a team orientated and collaborative environment

OTHER DESIRED SKILLS


• Experience with automation tools such as Chef, Puppet, Ansible, SaltStack, Fabric or similar products for O/S builds, software installation and configuration

WORK ENVIRONMENT/PHYSICAL DEMANDS


• General office environment
• Flexibility to travel
• Flexibility in working hours to support business needs

Please email your CV to ggardiner@sigmar.ie to discuss the role in further detail

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.