Customer Service Job
A global Financial Services multinational based in Dublin’s City centre is looking for several excellent and bright communicators to join their new and growing team in a permanent capacity.
Daily tasks for job
- Your every day job will customer service and interactions mainly over the phone but also including webchat and email.
- You will be required to perform administration tasks on behalf of the customer or client if the situation arises
- You will be required to explain products and services as well as providing guidance on tools and sources of information to empower customers to self-serve.
What are the essential and non-essential requirements for this job?
- You will need to have prior experience working in a customer service environment.
- Ideally you will have experience working in an environment where a high volume of calls is the norm.
- You must be completely fluent in English with a polished communication style.
- You must have the capacity to learn as there will be full and extensive training provided.
- Education to degree level is preferred but not essential.
- You must be interested in advancing your career in a progressive environment.
- This role is interviewing face to face this week on Tuesday the 30th and Wed the 1st so please apply as a matter of urgency and I will try to slot you in to the process for a June start date.
- We will be hiring for these roles again very soon so please apply regardless of your availability to interview for the above dates.
Please send your CV to firstname.lastname@example.org and I will process your application ASAP
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