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French Travel Expert- Amadeus OR GDS experience

Job description

Fluency in French- Speaking, reading writing. Have some previous Customer Service experience, which can also include hotel and hospitality if you have been used to use booking systems. Be a problem solver with a great telephone manner.

 

About the Role:

Based in Santry, North of Dublin, this award-winning company are looking for dluent French speakers to join them on a permanent basis.

 

You will be used to working with Amadeus or any other global distribution system within the travel industry, hotels, airlines or car rental companies.

 

Working on a shift basis between 7am-7pm Mon-Friday with the occasional weekend, you will be responsible for the following:

Working with their VIP booking agents. Clients who have had their flight cancelled or problems with their hotel, can call through to you and you will be able to support their queries. This could mean booking new flights and accommodation.

You will need to have an excellent telephone manner, dealing with inbound and outbound queries.

Have a passion for travel and the ability to manage customer expectations.

If you are a quick learner, have a good personality with the experience above, this could be the role for you!

Benefits:

  • Base Salary plus Performance-Based Bonus Scheme
  • Relocation Allowance
  • 20 days annual holiday + 9 statutory days entitlement
  • Career progression opportunities
  • Discounts with various offers against high street brands, holiday breaks and Dublin restaurants

    • Excellent company benefits including pension, life assurance, education allowance, discounts on gym memberships, VHI medical plan and discounted phone plan to name a few
  • Free parking and an on-site canteen

 

If you are interested in this position, please email me your CV to Laura at lbutler@sigmar.ie or call 00353 14744627.

 

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