Corporate Service Manager

Job description

Grade:  Higher Executive Officer (HEO)

Reporting to: Head of Unit at Assistant Principal Officer Level

Employing Authority: Competition and Consumer Protection Commission (CCPC)

Location:  Dublin 1

Closing Date: 5pm, 3rd April 2019​

Role Purpose

The unit sits within the Corporate Services Division (CSD) of the CCPC. It is not only crucial to the operation of CSD, but it is key to supporting the wider functions of the CCPC, providing strategic and operational corporate support and advice to the different business units of the CCPC to achieve the statutory goals and responsibilities of the organisation. The Corporate Services Unit has a wide variety of responsibilities in the areas of facilities, governance, compliance and procurement, among others.

The Corporate Services Manager provides advice and support to management on issues relating to Corporate Services, builds strong working relationships with CCPC colleagues at all levels within the organisation and key external partners. The Corporate Services Manager is responsible for the maintenance, development and management of specific functions of the Unit and works with the Head of Administration and Director of Corporate Services on feeding into the overall strategy and direction of the Division.

​This position offers a fulfilling and responsible role in a busy and challenging environment dealing with interesting and varied issues. It provides an excellent opportunity to make a significant contribution to the delivery of corporate services in a dynamic organisation with a wide range of responsibilities. Due to the broad range of issues dealt with by the CCPC’s Corporate Services Division, you will be required to prioritise work, meet deadlines and work to agreed performance targets.

Key Responsibilities

  • Manage, support and develop a team within the Division.

  • Manage and support procurement within the CCPC and drive optimal procurement practices that ensure value for money.

  • Provide support to the CCPC’s Internal Audit function.

  • Assist in ensuring the CCPC is fully compliant with the 2016 Code of Practice for the Governance of State Bodies.

  • Manage liaison with the CCPC’s parent department, the Department of Business Enterprise and Innovation (DBEI), including coordinating responses to Parliamentary Questions (PQs) and information requests and managing Ombudsman and Oireachtas requests.

  • Assist the Chief Risk Officer with the ongoing management of risk, including managing monthly reporting and recording changes to the Corporate Risk Register.

  • Assist the Data Protection Officer in ensuring continued compliance with the General Data Protection Regulation (GDPR) and the Data Protection Acts.

  • Coordinate the CCPC responses to Freedom of Information (FOI) requests and manage general FOI obligations, including logging and reporting.

  • Ensure that facilities are managed to a high standard, engage with contractors, and manage energy and health and safety matters effectively.

  • Provide advice and support in relation to document/records management.

  • Implement and report on the CCPC Customer Charter and investigate any complaints regarding failure to adhere to the CCPC’s Charter commitments.

  • Engage effectively with internal and external stakeholders on Corporate Services matters.

  • Undertake any other duties and responsibilities of a similar level which may be required and participate in relevant cross divisional projects when the need arises.

Technical and Professional Requirements 


  • Minimum 3 years’ work experience directly involved in the area of Corporate Services or a related field.

  • Minimum 2 years’ experience of managing teams and/or leading projects.

  • Proven ability to work under pressure, to tight deadlines, working efficiently in balancing multiple priorities with competing deadlines, whilst maintaining stakeholder relationships.

  • Excellent IT skills and knowledge of Microsoft Word, Excel, PowerPoint and Outlook.

  • Excellent communication skills, verbal & written, with demonstrable experience of building and effectively managing a wide range of internal and external relationships and an ability to understand information quickly.

  • Excellent analytical and problem solving skills, with the ability to develop clear, informed proposals.


  • An accredited qualification in governance, procurement, risk management, facilities management, project management, compliance or related discipline.

  • Experience in procurement and management of contractors.

  • Experience of risk management processes.

  • Knowledge of Data Protection legislation/regulation.

  • Knowledge and experience of best practice in document/record management.

How to apply 

​Please visit for a full information booklet. Please upload your CV and Cover letter to the link provided on

Emailed applications will not be considered. 

Contact Details - Naomi Coleman 01 4744675

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