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Application Support Analyst- SQL- South Dub

  • Location:

    Dublin South

  • Contact email:

    ckelly@sigmar.ie

  • Sector:

    IT

  • Contact phone:

    01 4744637

  • Job type:

    Full Time

  • Job ref:

    Claireassd

  • Salary:

    Dependent on Experience

  • Published:

    6 days ago

  • Contact email:

    ckelly@sigmar.ie

  • Consultant:

    Claire Kelly

Job description

Sigmar Recruitment have a great role available for an experienced Application Support Analyst with a leading tech company based in South Dublin.

What you will do:

• Maintain system uptime and performance
• Actively monitor, log and respond to production application incidents
• Follow ITIL Incident Management frameworks
• Drive Incident and Problem ticket root cause analysis and resolutions.
• Collect and document data on application performance, problems and failures

What you will need:

2-4 years in an Application or Development Support Role - Degree in Computer Science / IT
• Familiar with Windows server environments, Windows and native Services, Console Services, Event Logging, and Viewers
• Application and knowledge with SQL DB programming and / or querying techniques, and tools
• Familiarity with Application monitoring tools; AppDynamics, OpManager and NewRelic, a plus.
• Cross-Browser Debugging Skills
Adheres to Lean, Agile and ITIL best practices
PowerShell or similar scripting experience is a plus
• Must have excellent communication skills to deal with developers and customer care teams

To apply for this role or for more information, please contact Claire on ckelly@sigmar.ie or alternatively call +35314744637

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