Senior Operational Controls Manager - 9 month FTC

Job description

Job: Senior Operational Controls Manager

Salary: €95,000 + full benefits   

Location: Dublin 1

Contract: 9 month FTC   

Key Requirements

  • Practical knowledge and experience of using Operational Risk tools and techniques (e.g. Risk Assessments, Loss Event Reporting, Key Risk Indicators, Scenario Analysis) is required;
  • Understanding of risk management in financial services industries, and particularly in asset management
  • Strong influencing skills, proven experience and success in identifying key stakeholders and building and maintaining strong relationships;
  • Established track record in similar capacity/industry/coverage;
  • A sound product, process and control management understanding;
  • Strong knowledge of Operational Risk and/or Audit;
  • Open personality with effective communication skills;
  • Lead and coordinate with colleagues and key stakeholders in an international team;
  • Planning and project management skills;
  • Ability to work independently with limited supervision;
  • Communication - Ability to present complex issues confidently and concisely to Operations, Technology and Risk Senior Executives and other key stakeholders using non-technical easily understood language;
  • Excellent at providing innovative ideas and comfortable working under pressure;
  • Strong analytical and problem-solving skills;
  • Dedicated to maintaining high-quality standards and client satisfaction;
  • Post-University degree in Business Management, Finance or similar.

Job Responsibilities

  • Develop excellent partnerships/professional relationships with key stakeholders and ensure a clear understanding of the future state and the milestones;
  • Engage with senior executives across the company the establishment and input into operational Risk forums to give senior management support in fulfilling their accountabilities in ensuring that good quality risk management practices are being adhered to;
  • Liaison with and reporting for relevant Boards across the International organization;
  • Support and drive the development and oversight of a well-controlled operating environment and risk management framework across GBS globally;
  • Develop, implement and improve IT and operational controls and processes throughout the business, creating an Internal Controls Framework which can be used internally by management and external auditors;
  • Assess the group’s operating processes to help identify areas for improvements, time savings and efficiencies, as well as playing a key role in longer-term projects, such as systems implementations, to help identify and embed a robust and efficient process from inception;
  • Input into the design of global controls testing methodologies and standards;
  • Conduct control design effectiveness assessments (DEA), including scheduling and conducting procedure walkthrough meetings with control owners, identifying and communicating any DEA deficiencies and following up with control owners to ensure any DEA deficiencies are resolved in a timely manner;
  • Conduct Operating Effectiveness Testing (OET) which includes preparing a detailed request list, selecting appropriate samples for testing and executing the testing in line with global controls testing methodology;
  • Provide assurance on the adequacy and effectiveness of the control environment to senior stakeholders;
  • Support the global rollout and delivery of Risk & Control self-assessments (RCSAs) by providing challenge and guidance to the business as appropriate, leading workshops to define and document the risk profile and control framework within the organisation, including the management of a team of specialised Risk resource dedicated to delivering a global Risk programme;
  • Facilitate and support the implementation and rollout of ERM infrastructure, to ensure risk data is effectively captured and maintained and appropriate controls, risk appetite measures and key risk indicators (KRIs) are in place;
  • Partner with the global risk teams in the second line of defence, assisting in the development and evolution of risk management methodologies in line with best practices and regulatory requirements;
  • Proactively challenge existing practices and recommend risk solutions in consideration of good customer journeys and outcomes;
  • Embed Group-wide risk management frameworks and systems within the business. Drive continuous improvement and excellence;
  • Carry out risk-based reviews and provide assurance to the business, as required. Where control weaknesses or adverse customer journeys are identified recommend and track mitigation actions.

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