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Dutch Customer Service

Job description

My client has an opening on their Order Management and Customer Service Team for a native Dutch speaker with very strong English. Joining this company you can expect weekly Manager 1:1s, a dedicated Learning & Development service and Educational Assistance schemes as well as being part of an open, welcoming and inclusive culture.

Your role would include but not be limited to: 

  • Effectively process all manual orders received from customers through phone, fax & email, ensuring priority for urgent orders, ensuring a positive customer experience
  • Effectively manage all customer disputes to resolve any issues with orders, including completing outbound calls to established customers, coordinating with Accounts Receivable or Supply Chain teams 

Basic Qualifications: 

  • 2-3 years’ experience in a finance function and customer service experience
  • Bachelors Degree (or equivalent work experience)
  • Fluency in English & Dutch language

Please send your CV to loflaherty@sigmar.ie or call Leah on 021 4847 135 to be considered 

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