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Customer Support

Job description

Duties:
-Working as part of a dynamic team of professionals.
-Liaising with other departments across the business.
-Using expertise to build strong healthy relationships with customers
-Working towards agreed goals and targets.
-Keeping up to date with product, promotional information and procedural changes
-Capturing required data and process through appropriate systems

Essential Requirements:
Must be able and willing to work on shift including weekends and public holidays
-Previous experience in the e-Gaming industry with strong knowledge in areas such as sports betting and casino betting (retail or online)
-Proven experience within a customer service environment.
-Customer service focused.
-Excellent level of spoken and written English.
-Excellent telephone manner and written communication skills
-Good computing skills, especially in web-based applications.
-Ability to be flexible in a diverse and fast-paced environment
-Ability to work independently and as part of a team

For more information on the customer service role please send your CV to rmelia@sigmar.ie

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