Personal Banking Executive

Job description

Role: Personal Banking Executive 

Salary: €32-35k DOE + €2500 shift allowance 

Location: Dublin 

Our client, an intercontinental bank is currently seeking a strong Personal Banking Executive to join their Dublin hub.

Knowledge, Education & Experience:

  • The successful applicant will typically have 2-3 years’ experience within a similar environment;
  • Relevant third level qualification or professional equivalent;
  • QFA qualified and committed to further continuous development.

 Essential Skills & Abilities:

  •  Previous financial services sales experience, preferably with sales experience within;
  • Deposits, Mortgage Sales and Insurance;
  • Strong communication skills with an ability to deal with all levels in a confident and professional manner;
  • Strong Customer-centric focus;
  • Must have a very flexible approach to work and be confident working in a fast-moving, exciting environment;
  • Be a proactive team player who is motivated by achieving targets;
  • Excellent attention to detail required.

Key Duties & Responsibilities:

  • Provide high-quality face-to-face customer-centric service to direct retail customers;
  • Provide comprehensive and professional selling, advisory and delivery service to customers;
  • Convert enquiries into sales opportunities and ensure the highest service level throughout the process;
  • Generate retail cross sales leads;
  • Operate to monthly, quarterly and yearly sales targets;
  • Ensure work is carried out and completed in a controlled, compliant, timely and accurate manner with an emphasis on attention to detail;
  • Ensure procedures and compliance requirements including AML are adhered to in relation to daily tasks;
  • Provide full transparency and feedback in relation to task resolution including early escalation of issues in a timely manner, where applicable.

The Role:

The Personal Banking Executive will provide a high-quality customer-centric service to customers delivering outstanding sales performance and customer loyalty. Evening and Weekend hours. 

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